Return Or Exchange
YOUR SATISFACTION IS IMPORTANT
We accept returns/exchanges on all items, we offer a 15 days return policy from the original delivery date FOR A FULL STORE CREDIT. Our effort is to provide you with worry-free shopping experience whilst making sure that the process remains easy and hassle free as possible. We look forward to your cooperation in this regard.
WHAT IF A PRODUCT IS FAULTY OR IS NOT EXACTLY SAME AS ORDERED FROM OUR WEBSITE?
As our quality control department check the product to assure that the product has no defect and exactly the same as ordered from our website.If you are still not satisfied with our product you can easily return/exchange it to us.You are requested to choose your required size according to our size guide NOT according to what you usually wear locally. As we ship worldwide the sizes can vary from country to country, we cannot have a region-specific size chart.Selecting wrong size no return/exchange will be accepted. The Returning product must be in its original packaging and unused condition along with the documents and tags included in the original product. A Return OR Exchange shall only be entertained if the product is returned back to us in a resalable condition(unworn).If your product is damaged, please email us at:[email protected], specifying the extent of damage. The sooner you inform us that you want to initiate a return process the better it is.
POSTAGE AND PACKAGING CHARGES
Postage and packaging charges are not subject to refund or compensate under any circumstances, and the relative shipment cost of return must be paid by customer,It is recommended to pack it appropriately and return it using a reliable service that provides package tracking service to ensure that it is secure and traceable at any point during shipment. Also, it is strongly advised to contact us at:[email protected] prior returning the product to ensure you are dispatching your return product to the right location.
We at Skintoll are committed to offering our customers the most comfortable, innovative, stylish and flawless products. We never compromise on quality or give false commitments, and follow a clear policy because we value our customers and want you to know everything before you buy. We have streamlined our policy and we hope to seek your co-operation for abiding these clauses. We believe in you that is why we provide you secure checkout and 15 days easy returns for your convenience.
For International returns:
If you are returning anything to us, you must complete a customs declaration correctly indicating that the package contains ‘returned goods’.
Custom & Special orders:
Custom Size orders are final sale and are ineligible for return or refund, So please be careful during measurement of your size.