YOUR SATISFACTION IS IMPORTANT!

We accept eligible returns/exchanges within 30 days of the original delivery date, subject to the conditions outlined below. Returns or exchanges due to a change of mind or personal preference are not accepted. Items must be unused, unworn, unwashed and in their original condition with all original tags and packaging. Our goal is to provide you with a worry-free shopping experience while making the process as easy and hassle free as possible. We appreciate your understanding and cooperation.

WHAT IF A PRODUCT IS FAULTY OR IS NOT EXACTLY AS ORDERED FROM OUR WEBSITE?

Our quality control department checks each product to ensure it is free from defects and matches the order placed on our website. If you receive a faulty, damaged, or incorrect item, please email us at sales@skintoll.com as soon as possible, describing the issue and providing relevant details.

Please select your size carefully using our size guide rather than relying on the sizes you usually wear locally. As we ship worldwide, sizing may vary from country to country, and we cannot provide a region-specific size chart. Returns or exchanges due to an incorrectly selected size will not be accepted.

POSTAGE AND PACKAGING CHARGES

Postage and packaging charges are not subject to refund or compensate under any circumstances, and the relative shipment cost of return must be paid by customer,It is recommended to pack it appropriately and return it using a reliable service that provides package tracking service to ensure that it is secure and traceable at any point during shipment. Also, it is strongly advised to contact us at:sales@skintoll.com prior returning the product to ensure you are dispatching your return product to the right location.

About Skintoll.com

We at Skintoll are committed to offering our customers the most comfortable, innovative, stylish and flawless products. We never compromise on quality or give false commitments, and follow a clear policy because we value our customers and want you to know everything before you buy. We have streamlined our policy and we hope to seek your co-operation for abiding these clauses. We believe in you that is why we provide you secure checkout and 30 days easy returns for your convenience.

For International returns:

If you are returning anything to us, you must complete a customs declaration correctly indicating that the package contains ‘returned goods’.

Custom & Special orders:

Custom Size orders are final sale and are ineligible for return or refund, So please be careful during measurement of your size.